Contact Us

Contact us for any information or any enquiries.


Banking Information

For Cheque Payment : MALAYSIA

Account Name


Account No.

Maybank Bhd


Account No.

Hong Leong Bank Bhd


Do indicate your invoice number, our bank account name and account no. on the reverse side of the cheque. Thereafter, please proceed to deposit the cheque at the respective bank branches.

In addition, please also email to to facilitate us in tracking the status of your payment.

Alternately, you may fill up payment notification form.

For Online Banking / ATM / Wire Transfer Payment : MALAYSIA

Account Name


Bank Name

Maybank Bhd

Hong Leong Bank Bhd

Account No.



Branch Name

UEP Subang Jaya 1

Selangor, Meru Branch

Swift Code (or Routing Code)




Our PayPal account is

Please state your order number / invoice number in the "Payer" field when performing an internet bank transfer. Once the fund transfer payment has been effected, please fill in and submit our payment notification form on our website to facilitate us in tracking your payment.

For Wire Transfer Payment:
Once the fund transfer payment has been effected, please fill in and submit our payment notification form on our website to facilitate us in tracking your payment.

Note: Overseas customers have to bear all bank charges incurred.
Kindly consult your agent / banker before proceeding with wire transfer.
If you have any questions, please open a support ticket here.

Our Global Vision

At Smartship Technology, we recognize the investments that end-users, software vendors and enterprises have made. And we believe the useful life of these applications should be extended. Our focus continues to be lowering our customers total cost of ownership (TCO) while accelerating their return on investment (ROI). We will continue to evolve our product solutions to meet our customers needs as they leverage existing applications to new computing models such as the Internet and wireless access.

Relying on SkyBiz

Day in and day out, end-users, business partners and organizations rely on Smartship Technology to leverage their investments in Windows and server-computing applications.

Trademarks: SkyBiz and SkyPOS are registered trademarks of Smartship Technology Sdn. Bhd. All other brands or product names referenced throughout this Web site are trademarks or registered trademarks of their respective holders and should be treated as such.

Network & Data Center

As a premier web host in Singapore, we have invested in industry-grade hardware and equipment so that your websites perform and respond quickly and smoothly.

SkyBiz's Network Advantages

  • Multiple and geographically redundant dedicated connections to Tier-1 Internet backbones from the largest ISPs in South East Asia and USA.
  • Peering relationships are monitored and maintained 24x7x365 and upgraded as needed.
  • All Data Centers deploy Border Gateway Protocol (BGP4 Routing Protocol) that enables a multi-homed provider to setup a truly redundant network. By connecting to multiple backbones, SkyBiz distributes data out quickly in the shortest possible path. In the even of a failure in one circuit, our network automatically re-routes data to another backbone, ensuring uptime and redundancy for our customers.

Data Centre

  • Singapore Telin Data Centre
    Telekomunikasi Indonesia International Pte Ltd
    30 changi North Way
    498814 Singapore
  • Malaysia Aims Data Centre
    (Sharing the network with Extreme Broadband (EBB) & Tata Communications)
    Menara Aims,
    Changkat Raja Chulan,
    50200 Kuala Lumpur, Malaysia.
  • Malaysia Cyberjaya Data Centre
    (CX2. Tier 3)
  • Hong Kong Data Center:
    Mega 2 Hong Kong,
    Chai Wan Road, Hong Kong
    (Tier 3+ Data Center)

Shared Server Specifications

Remote Hardware Systems

  • Equipped with remote hardware reboot ports
  • Equipped with remote Keyboard, Video, Mouse (KVM) over IP

SkyBiz Network Connectivity to the World

We are on multiple connections to premier Internet backbone providers globally, and we are on the high-speed SingaporeONE backbone via multiple ATM connections locally.

  • Starhub
  • SingTel
  • NTT
  • Cogent
  • PCCW
  • Global Crossing
  • Metromedia
  • Qwest
  • Tata GlobeInternet
  • Alternet
  • Level3
  • Sprint
  • Tiscali
  • Asia NetCom
  • AT&T
  • Telia
  • Hurricane Electric

Data Center Facilities


Specifically constructed Data Center offers a state-of-the-art environment with raised floors, climate control, fire-suppression system, Uninterruptible Power Supply (UPS) systems and standby power generators

Network Operation Centre

The Network Operation Centre runs 24 x 7 x forever with 3 shifts per day, giving 1st level support, network, server and facilities monitoring. HP Open-view system and CiscoWork 2000 is used for network and system monitoring. Site-scan system is used for facility monitoring. One of the most significant benefits of selecting SkyBiz is the level of security that is offered from a facility, server and network perspective. SkyBiz's commitment to security has been a leading factor in winning and sustaining business - especially those businesses focused on E-Commerce


Full redundancy is on hand in our Data Centers. Our generators can restore any fault in power supply. These generators can fully operate within 20 seconds after the power failure and has a redundant diesel generators with 72-hours fuel supply. 2 units of 1250kVA, each fed off dual power sources from a single grid. The data centre is equipped with an 8 x 200kVA capacity of uninterrupted power supply, with 20 minutes full load battery backup system. Liebert power supply and distribution unit is each of 100kVA capacity.

Air Conditioning

Downflow Liebert Systems environmental units are used with built-in zone redundancy. The data centre uses 12 PCU-Precision Cooling Unit, with 50% humidity control and 20 degrees centigrade for server health. Chilled Water Systems are used as the backup, working with industrial dehumidifiers to control the humidity of the server room. Emergency power generators guarantee full uptime back up for all air-conditioning. Raised floor design creates airflow which assures the most efficient cooling possible.

Network Architecture

OC-48 (2 Gbps), OC-24 (1 Gbps) and Multiple OC-3 (155mbps) lines to major carrier around the world. The data centre utilize the latest CISCO switches and routers to ensure the best connection speed at all times.

Physical Security

Areas where servers are located provide an extra-secure environment for housing the equipment featuring top-of-the-line security systems that incorporate biometric identification systems, closed-circuit cameras (CCTV), security patrols, social engineering practices and restricted floor access. Cages are used to provide additional security. The data centre is staffed with security guards and SkyBiz engineers 24/7, and requires card key access to get inside. No one except for our technical staff has access to your server.

Fire Suppression

Our facilities use dry fire suppression systems, which are integrated with features such as fire department notifications and controlled shutdown. These systems are constantly monitored and tested on a regular basis. The FM200 is used as our main zone-based fire protection for equipment, which will be triggered by smoke sensors and fire detection system. Fire extinguishers are used to fight small fires. The dry pipe water sprinkler system is used as a backup fire protection system, which can be triggered manually.

Hong Kong Data Center:

Key advantages:

  • Centrally located in Hong Kong with fast and easily accessible transportation
  • Low latency with premium network gateways of high connectivity with mainland China and the world
  • Spacious floor plate allows flexibility in allocating data center space and supporting facilities
  • High headroom space to meet high power density requirements
  • Three TBE rooms and dual risers support with plenty of trunk resources


UPS2N UPS configuration with 15 mins. battery backupPower connectionDual power feeds / UPS sources to rackVoltage220 V / single-phase, 50 HzPower provisionStandard power zone: average 3 kVA per rack High power zone: up to 9 kVA per rackGenerator sets2N designBackup dieselMultiple fuel tanks capacity 85,000 litersPower auto switchDual static-transfer-switch per zone


Surveillance monitoring24 hours surveillance CCTV with digital recordingBuilding security24 hours entrance security guards to control accessAccess controlAccess control systems / trap doors


BuildingIT&T / Data center converted from industrial buildingData center area (GFA)About 520,000 sq. ft.Floor height5 m (4.7 m clear head room)Floor loading10-12 kPaCapacity> 6,000 racks in common areas / private cageRack size42U, 45U, 48U, 52U racks


CRACN+1 CRAC design
Down flow systems with hot and cold aisles designChillers plantDual distribution paths through dual feed independent chiller risersTemperature22 +/- 2 degree CelsiusHumidity50 +/- 10%

Fire and Water Leakage Detection

Fire suppressionGas based FM-200 fire suppression system / Double interlock pre-action sprinklerWater leakage detectionDistance type water detection system


  • NetworksDual feeds building lead in for telecom cable access 3 x Telecommunications Broadcasting Equipment roomsData cable accessCat 5E, Cat 6, SM/MM fiber, DS3, E1, Coaxial
  • Direct china bandwidth. Premium bandwidth to china
  • Dual redundant power server.
  • Connect to mega campus Hong Kong internet exchange. Hkix


We clear understands how important what type of the support is help to grow with your business.


A solutions provide instant upgrades, ensure that all users have the latest technology innovations. User would not have to worry about experience down-time or lose their valuable information with web-based software during update their system.


Frequently deliver better application-level availability than conventional, on-premise solution, ease of access around the globe, 24X7. In cloud, it further protected by firewall, you can concentrate to do your job and enjoy convenience on every moment.


SIMIT help desk is a resource intended to provide the customer and end user with information and support related to our company's software. We are able to find the perfect way to get back to your queries as soon as possible.

24 Hours

Access the cloud any time, day or night, from any browser, desktop or mobile device around the glode 7/24.


From our point of view, we know that learning new software can sometimes be a challenge. SkyBiz support team deliver quality training programs to ensure your transition is as smooth as possible.


Our personnel will provide an effective troubleshooting requires for every SkyBiz Accounting customers.